WordPress Maintenance & Website Support
Keep Your Website Secure, Updated, Fast & Running Smoothly
At Creative Web Designs, our WordPress Maintenance Services are designed to keep your website protected, updated, backed up, monitored, and performing at its best. From security scans and plugin updates to hosting, backups, uptime monitoring, and small website changes, we help make sure your website stays healthy behind the scenes.
While it’s true that you can handle WordPress updates on your own, ask yourself if you have the time and expertise to handle the potential issues that may arise. Are you able to remember to run regular backups and do you feel confident in your ability to fix problems if a plugin, theme, or WordPress update goes awry? Because, let’s face it, sometimes it does.
Managing a WordPress website involves more than just updating the core, themes, and plugins. It requires a thorough understanding of the platform, troubleshooting skills, and the ability to quickly resolve any issues that may occur during the update process. One wrong move can lead to broken functionality, security vulnerabilities, or even a complete website crash.
That’s where our WordPress Maintenance Plans and Support services come in. We have a team of experienced professionals who specialize in WordPress maintenance and support. With our expertise, we’ll handle all the technical aspects of managing your website, including updates, backups, and troubleshooting, so you don’t have to worry about it.
Website Maintenance That Protects Your Website
At Creative Web Designs, our WordPress Maintenance Services are designed to keep your website protected, updated, backed up, monitored, and performing at its best. From security scans and plugin updates to hosting, backups, uptime monitoring, and small website changes, we help make sure your website stays healthy behind the scenes.
WordPress Updates & Bug Monitoring
Keeping WordPress, plugins, and themes updated is one of the most important parts of website security and performance. We monitor your website, complete routine updates, and help address issues that may come up from plugin or theme conflicts.
Security Monitoring & Malware Scans
Websites are constant targets for spam, malware, brute-force login attempts, and other security threats. Our care plans include ongoing security monitoring and malware scans to help identify suspicious activity before it turns into a bigger problem.
Performance & Site Health Checks
A slow website can hurt user experience, search visibility, and conversions. We monitor key website health factors and look for issues that may affect speed, performance, or functionality. From database optimization to image optimization on higher-level plans, we help your site stay clean, efficient, and user-friendly.
Secure Hosting & Daily Backups
Your website needs a reliable hosting environment to perform well. Our managed care plans include quality WordPress hosting, SSL support, backups, and server-level monitoring to help keep your site safe and accessible.
Uptime Monitoring
Most business owners do not know their website is down until a customer says something — and by then, leads may already be lost. With uptime monitoring, we keep an eye on your website and receive alerts if it becomes unavailable.
Dedicated Website Support
When you need help with your website, you should not have to figure it out alone. Our care plans give you access to a team that understands WordPress, hosting, design, and website performance. Need small text updates? Want a photo swapped out? Have a broken page or plugin issue? We’re here to help.
WordPress Maintenance Pricing
Every website has different needs. A simple brochure site does not require the same level of support as an eCommerce store, membership site, or high-traffic lead-generation website. Our care plans are designed to give you the right level of protection, support, and peace of mind.
This plan is ideal for small business websites that do not need frequent content updates or advanced functionality.
- WordPress core updates
- Theme and plugin updates
- Weekly website backups
- Security monitoring
- Malware scans
- Uptime monitoring
- Monthly website health check
- Basic monthly maintenance report
- 1 hour of small website updates per month
- Basic support
Best for growing businesses that want website maintenance, hosting, backups, security, and small monthly website updates handled for them.
- Everything in the Essential Website Care Plan
- Managed WordPress hosting
- SSL certificate support
- Daily cloud backups
- Database optimization
- Broken link monitoring
- Monthly website maintenance report
- 3 hours of small website updates per month
- Priority support
Advanced websites need more than basic maintenance. If your site includes eCommerce, memberships, courses, bookings, custom functionality, or advanced integrations, this plan provides the higher level of support needed to keep everything running properly.
- Everything in the Professional Website Care Plan
- 4-5 hours of small website updates per month
- Image optimization
- Performance review
- Website health monitoring
- Priority support
- WooCommerce support
- Membership, LMS, or booking plugin support
How Website Maintenance Works
1. We Review Your Website
Before starting a care plan, we review your current website setup, hosting, plugins, theme, performance, and security condition. This helps us understand what your website needs and whether there are any issues that should be addressed first.
For websites we did not build, a one-time website health check may be required before monthly maintenance begins.
2. We Set Up Monitoring, Backups & Security
Once your plan begins, we set up the tools and processes needed to monitor your website, protect your files, scan for security issues, and keep backups available.
This gives your website a stronger foundation and helps reduce the risk of downtime, data loss, and avoidable technical problems.
3. We Maintain Your Website Monthly
Each month, we complete routine updates, check website health, monitor uptime, review performance, and handle included support tasks based on your plan.
You can focus on running your business while we take care of the technical side.
4. You Receive Ongoing Support
Need a small content update? Have a website question? Notice something not working correctly?
Depending on your plan, you’ll have access to monthly website update time and support from our team.
You are never locked into a contract and can cancel your maintenance plan at any time.
Updates are important for the security of your site. Old and outdated software, plugins, and themes are the most common ways for hackers to gain access to websites.
Should you consistently exhaust your monthly bandwidth or hit your hosting storage limits you will be contacted to updgrade your plan to another tier.
You must submit a work order for any changes you wish to have completed during the month. If your changes exceed your allotted time additional charges will apply. Unused time does not roll over from month to month. Building new pages, SEO work, programming, graphic design work, etc. is not included. The type of tasks that would be included would be things like entering a blog post you provide to us, making minor copy changes to wording on site, replacing photographs, etc.
What’s Not Included in Standard Care Plans
Our care plans are designed for maintenance, monitoring, support, and small website updates. Some work may require a separate quote.
Standard care plans do not include:
- Full website redesigns
- New website builds
- New landing pages
- New custom page designs
- SEO campaigns
- Blog writing
- Graphic design
- Branding work
- Custom programming
- New third-party integrations
- Paid advertising management
- Major WooCommerce rebuilds
- Major membership or LMS restructuring
- Fixing issues caused by third-party vendors or client-made code changes
- Premium plugin licenses unless specifically included in your agreement
If you need something outside your care plan, we will provide a clear recommendation or quote before moving forward.
Premium Plugin & Software License Policy
Some websites require premium plugins, software subscriptions, APIs, or third-party tools.
If a plugin or tool is part of our standard maintenance stack, it may be included while your care plan is active. If your website requires a specialty plugin, paid software, or integration unique to your business, that cost may be billed separately or purchased directly by you.
This helps keep your website properly licensed, updated, and supported.
If you need something outside your care plan, we will provide a clear recommendation or quote before moving forward.
New Client Website Health Check
Required for Websites We Did Not Build
Before we begin maintaining an existing website, we may require a one-time website health check.
Website Health Check Includes:
- WordPress setup review
- Theme and plugin review
- Hosting review
- Backup review
- Security scan
- Update risk review
- Performance review
- Recommendations before care plan enrollment
Starting at $199–$499 One-Time
If your website is already in good condition, we can usually begin your care plan quickly. If major issues are found, we will provide recommendations before ongoing maintenance begins.
Compare Website Maintenance Plans
Frequently Asked Questions (FAQs)
Yes. WordPress websites need regular updates, backups, security monitoring, and performance checks. Without maintenance, your site can become vulnerable, outdated, slow, or more likely to break.
We help troubleshoot issues related to updates based on your care plan. Advanced websites may require staging-site testing or a higher-level plan if updates are more complex or risky.
Yes. We can maintain websites we did not build, but we may require a website health check first so we can review the site’s condition, plugins, theme, hosting, and security setup.
Yes our plans include monthly time for small website updates. This may include text changes, image swaps, basic content updates, or small layout adjustments.
Larger updates, new pages, redesigns, SEO work, custom programming, or new integrations are quoted separately.
No. Monthly support time is available during the active billing month and does not roll over.
Hosting is included in Professional and Growth plans. Essential care is designed for websites that only need maintenance and monitoring, not managed hosting.
In some cases, yes. However, if your hosting environment is slow, unreliable, outdated, or creating technical issues, we may recommend moving to a better hosting setup.
WooCommerce websites require a higher level of care because they involve products, payments, checkout, order emails, plugins, and customer data. WooCommerce support starts with the Advanced Website Care Plan.
Membership, course, LMS, and booking websites usually require the Advanced Website Care Plan because they involve more complex functionality, user accounts, access rules, and plugin dependencies.
Yes. Care plans are billed monthly unless otherwise stated in your agreement. If you cancel, we can help provide basic transition information so your website can continue being managed elsewhere.
If your website is on a care plan, we will review the issue and help determine the best next steps. Malware cleanup, restoration, or advanced repair work may depend on your plan level and the severity of the issue.
Customer Reviews
Successful Customers Who Conquered Their Space In The World
Lee Little
Premier Workforce
Cindi @ Creative Web Designs is OUTSTANDING. Her ability to be flexible, responsive, and timely is more than a business owner could ask for. She listens to your goals and desires to partner with you to make sure she is value-added member of your team. Great Work!!!
Matt
My BizSpace
Very professional service! Great communication and ability to create what client is looking for. Fast service. This company went above and beyond what we asked or even hoped for. Incredible art and design work that looks better than we had hoped!
Okturia Kevin
Clean2Kore
Jacob Lehman
Lehman Contracting
Ready to Stop Worrying About Your Website?
Your website is one of your most important business tools. Let us help keep it secure, updated, backed up, and performing the way it should.
Whether you need basic WordPress maintenance or advanced support for a complex website, Creative Web Designs can help you choose the right care plan.
