Find Answers To Your Questions

Discover answers to your most pressing questions about web design and marketing services with our comprehensive FAQ section. Gain insights on topics such as responsive design, SEO strategies, social media marketing, and more. Our experienced team has compiled the most frequently asked questions to provide you with valuable information and guidance. Explore our FAQ page and make informed decisions for your business’s online success with our web design and marketing company.

San Antonios Top Web Design Companies for 2024

Web Design & Development

Absolutely! Creative Web Designs can provide training to you and your team so that you will be able to make updates to text, photos, and menus.

No – we do all work in-house!

We enjoy working with all industries! We’ve worked with healthcare facilities, dentists, insurance companies, educators, startups, restaurateurs, marketers, and a wide array of other clients. We are able to serve clients in all these industries by building strong working relationships based on mutual understanding and appreciation of each other’s work. We love working with people who are passionate about what they do.

We realize that “it depends” sounds like a bit of a cop-out answer, but the size and scope of the project does play into the amount of time it takes. On average, website builds take around 2-6 weeks.

We bill for all work hourly performed in the prior month on the 1st, and request a 50% deposit for website projects.

Yes – we are sure to adhere to the most up-to-date standards that search engines look for when considering your website’s rankings, including meta titles and descriptions, speed, and mobile responsiveness.

Yes! We’re happy to create a custom WordPress design for your website if that’s the content management system you prefer. In fact, we recommend WordPress as a platform to many customers depending on their needs.

Yes we can! We bill in 15-minute increments for updates, and we seek approval from the client for all work to be performed.

Yes we do! We offer a full suite of marketing services, from SEO and social media management to content creation and graphic design.

We also provide developmental support including web hosting, security and maintenance, website updates, and more.

Creative Web Designs offers fast, reliable web web hosting services. Through a partnership with LiquidWeb, we’re able to offer a safe, secure, and powerful hosting environment for your website.


SEO stands for Search Engine Optimization. It refers to the practice of optimizing websites and webpages to improve their visibility and ranking on search engine results pages (SERPs). The goal of SEO is to increase organic (non-paid) traffic to a website by making it more relevant and valuable to search engines and users.

Content is king,” and the more keyword-rich your content is, the better. However, it needs to make sense contextually, as search engine crawlers are now sophisticated enough to fully comprehend text. Your site can be penalized for “keyword stuffing,” or using a keyword too frequently within your content.

Several factors influence SEO rankings. While search engines like Google use complex algorithms to determine rankings.

It’s important to note that search engine algorithms are constantly evolving, and these factors may change over time. Staying updated with industry best practices and keeping your website’s SEO strategies aligned with the latest guidelines is crucial for maintaining and improving your rankings.

There is no magic bullet for this – if someone tells you there is, run fast and run far! Keyword density, local listing accuracy, website speed, social media, metadata, and backlinks are just some of the items that need to be optimized for your website to have the chance to appear in the number one spot. And this is only for one search term – multiple keywords take even more effort.
Check competitor websites, use Google’s Keyword Planner, ask customers what they would search to find you, and look at your business as a consumer. Consider what you would type in the search bar to find yourself!

There are many “tools” that can be considered for use in SEO. It can be something as simple as a WordPress plugin or a dashboard that allows you to look at keyword data and website speed.

It could also be your Google My Business page or social media profiles. SEO is constantly changing, so staying on top of the latest tools and trends is important for increasing and retaining your rankings.

SEO is immensely important for companies to make sure that current and potential customers can find them on the web. Companies with a good web presence will show in searches under multiple search terms, and they in turn are able to collect more leads and convert more business.

Wrong! SEO is not only important during the building of your website, but in the months and years to follow. Think of it as eating right and exercising – once you get to where you want to be, you can’t just stop. You’ve got to maintain. SEO works the same way!

Your ads must be engaging and informative to make the customer want to learn more. What makes customers more likely to visit your website is when your business shows up in the ads AND organically. This shows that your website is reputable enough to have good presence on its own, and your ad is speaking to exactly what that customer needs at that moment.


Reach out to us and schedule a free consultation today!  We’ve got a bevy of options we can help you with for setting up an eCommerce website, ranging from WooCommerce, or even Shopify.

Have your own products you’ve created and want to sell? Then you’re all set to go! Have an idea for products or services? Let us know and we’ll help!

There are some good off-the-shelf options for DIY websites such as Wix, Squarespace, or Weebly, and for limited budget startups, those work just fine. Creative Web Designs can help in whatever capacity is needed, from recommending a platform, to helping with product entry, to actually having our talented designers and developers put an eCommerce site together for you!

Creative Web Designs works with multiple platforms for eCommerce websites such as WooCommerce (through WordPress) and Shopify. We also have the ability to build completely custom shopping cart and eCommerce solutions, tailored to your exact specifications!
Much like the answer to the question “how does a house cost” or “how much does a car cost”, the answer to this is, “it depends.” The number of products, the amount of other content on the site, and the level of design all factor into the total cost for a website. See our pricing page for more information, or request a consultation to get a custom quote.

Social Media

In most cases, social media won’t directly lead to sales. However, it is imperative for your SEO and giving your brand a voice. Social media like Facebook and LinkedIn helps your business develop relationships with your customers. In the long-term, this leads to brand loyalty and sales.

Social media can be used to promote products and services, engage with customers, and even to comment on current events (though it’s best to stay away from hot button political topics.) Learn more about why social media is crucial for businesses on our social media pages.

Social media can be used to promote products and services, engage with customers, and even to comment on current events (though it’s best to stay away from hot button political topics.)

Used properly, social media does a great job of providing a voice for a business. It helps draw people in and show customers exactly what you’re about. Again, it may not directly result in bottom line sales, but it’s still crucial for your business to have an active online presence that brings recognition to your brand.
Promoting products and services, and on occasion specials, on platforms like Facebook is a great way to draw customers in, depending on your niche. Where it is easy for a shop with actual products to show what they have on social, it is much more difficult for an attorney or a dentist, due to the natures of everyone’s respective businesses.

Using Facebook and Instagram to promote products, announcing sales and happenings inside your shop, and engaging with your customer base are all great ways to market using social media!

A social media strategy allows a company to create a voice and tone that it wants to use to address its customers. It also lays out a roadmap for anyone who will be managing the accounts. Whether that is done in house or by an agency such as Creative Web Designs, knowing how to say what you want to say is important!


Creative Web Designs offers a full suite of design services for both digital and print applications. Our in-house team of designers will work with you to create custom designs to fit your needs.

Our graphic design services include but are not limited to:

  • Branding Design – including logos, business cards, branding guides and more
  • Print Design – include Flyers, brochures, mailers, newsletters, yard signs, door hangers and more
  • Digital Design- including infographics, social media graphics, web banners, web advertisements, and more
  • Tradeshow design- including tradeshow booth design, pull-up banners, display design, handouts, promotional items, and more
  • Presentation Design- including custom presentations, PowerPoint templates, presentation decks, and more
  • Custom graphic design projects- Have a specific project in mind? We can help bring it to life.

Yes, we offer professional print design services.

Our team can create unique, custom designed print materials that effectively communicate your message. From coordinated marketing collateral to tradeshow displays and catalogs, our in-house team of designers will work with you to produce stand-out print designs that help your business grow.

Our print design services include:

  • Business cards
  • Brochures
  • Catalogs
  • Print advertisements
  • Mailers
  • Postcards
  • Door Hangers
  • Flyers
  • And more!

Our design process always starts with a conversation about your project, your goals, and any other information you want us to know. Based on this conversation, we’ll create a project plan for you, including project details and a quote.

After you approve the project plan, our team of designers will get to work on your design. Our designers will work closely with you, often through several rounds of design revisions until the design is finalized. Upon completion of the project, relevant design files will be delivered to you and/or print materials will be ordered and delivered based on the project.

When your design project is completed, you will receive all relevant design files via Dropbox or a similar service. You’ll be able to download and save your design files for your records and use.
During the design process, you’ll receive proofs of your designs. These are usually formatted as low-resolution .jpeg or .pdf files for review depending on the project type. Upon completion of your project, you will receive the final design in all relevant file types based on the project. This can include high resolution files (.tiff or .jpeg), vector files (Illustrator, .eps, .svg, or .pdf), and any other relevant files (InDesign, PowerPoint, Photoshop). The types of files you will receive will be specified at the beginning of the project in your project plan. If you need any specific file type, please let our team know.

A vector file or graphic is an image file type that is built with a mathematical formula so it can be reproduced at any size without losing quality. Vector graphics are ideal for large format designs for both print and digital applications. There are a variety of types of vector files which include Adobe Illustrator files (.ai), PDFs (Portable Document Format .pdf), Encapsulated Post Script .eps), and Scalable Vector Graphics (.svg).

Development & Technology

Yes, we can help you find and register a domain name for your website.

There are a variety of hosting options for your website depending on your needs. Creative Web Designs offers competitively priced hosting services for WordPress and ASP.NET websites. To learn more about our hosting options you can visit our website hosting page or contact us.

Our technical experts can asses the situation with your broken or hacked website and provide guidance on how to address it. Once the problem is identified, our team can help you fix your site. Depending on the issue, some sites are easily fixed while others need more robust solutions.   Fill out our support desk form for help. 

There are a variety of reasons why you wouldn’t be able to access your website and we can help you identify the issue. Once we find out why you can’t access your site, we can provide guidance on if and how you can regain access and/or help you access it.  Fill out our support desk form for help.

Company Questions

Billing statements will be sent monthly and include detailed work logs. All work is billed in quarter hour increments at an hourly rate. We accept check, cash, and most credit cards.

Yes, Creative Web Designs offers financing options. If you’d like to learn more about them, please contact us for details.

Of course! If you’re happy with the work we’ve done for you and want to share our information with others you think would benefit, that’s great!

Rarely, but we do. We’re very busy, but also committed to helping good causes if we can! If you have a cause that you think Creative Web Designs should get involved in, let us know.

We serve the entire United States of America with our main office located in San Antonio Texas.

Strategy & Consulting

Yes, our team is experienced in partnering with our clients to improve their online presence. We can help you develop and maintain an online presence that that works to advance your brand and achieve your goals.

Yes, Creative Web Designs offers in-house copywriting services. Our content strategy and copywriting services include but are not limited to:

  • Content creation
  • Content audits
  • Content strategy
  • Content marketing
  • Market research
  • Blog post copywriting
  • Digital content development and copywriting

Have a copywriting project you’d like to talk to us about? Contact us to request a free consultation.

There are a variety of reasons your website might not be performing well. We can scan and audit your website to identify performance issues and offer recommendations for improving or fixing them. Our experienced team can then help you implement any needed updates or fixes to improve your website performance.

Ready to Talk?

We’re excited to help businesses achieve their goals! When you pick Creative Web Designs as your digital marketing agency, you won’t receive a one-size-fits-all plan. Instead, we’ll provide a personalized strategy that suits your unique company, needs, and objectives. Let’s make your dreams a reality together!

Office Phone

(844) 881-9327

After Hours

(210) 392-1433